Every wine in Mitchell & Son has been carefully selected, researched and taste tested by our team, so we stand behind each selection on our retail list. If you are not happy with a wine, a delivery, or any aspect of our service, please Contact us and we will be only too happy to help you in any way we can. We can be reached at firstname.lastname@example.org or by phone on:
01 612 5540 (CHQ)
01 230 2301 (Glasthule)
Very occasionally a wine may suffer from the presence of Trichloroanisole, aka “cork taint.” This is due to a faulty closure made from natural cork. A cork tainted wine will have an odour characteristic of mouldy newspaper, wet dog, damp cloth, or damp basement. It won’t do you any harm but it won’t be very nice to drink. If you receive a wine you believe is tainted, please contact us within 3 days and we will replace it or offer a full refund. Please hang onto the bottle though as we will need for you to return the faulty wine to us.